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Emergency Care

If a person could die or be permanently disabled, it is an emergency. If someone is experiencing a critical or life-threatening medical emergency that needs immediate attention, call 9-1-1. medicine designed to treat major illnesses and injuries, such as heavy bleeding; persistent, severe chest pain or pressure; pain not relieved by pain medication; severe difficulty breathing; and sudden confusion. As the trauma centre for southeastern Ontario, we specialize in providing care to the most critical emergency patients in our region.

In most cases, patients arrive by ground or air ambulance and some patients need to be admitted to the hospital for a longer stay. See the What to Expect page for more information about your visit to the ED

Triage

The ED is different from other services because it doesn’t run on a first-come, first-served basis. When you first arrive you will be assessed and triaged. The word "triage" means "to sort." Triage is a process in which a nurse will assess and prioritize you according to the urgency of your condition. Doctors see the sickest patients first – not by order of arrival. There are often many sick people being treated, so we ask you to please remain patient while waiting to see the doctor. If you begin to feel worse or decide to leave, please notify the triage nurse immediately.

Right place, right care graphicFor NON-life-threatening health concerns, call your family doctor first or use this guide to help you find alternate care options

Choosing the right place for the right care can
positively impact your health, improve the work
experiences of care teams, and allow the overall from across the region together for training and research. health system to function at its best.

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Contact Us

Emergency Department direct line:
613-548-2333

Patient locating direct line:
613-548-2367

General inquiries: 613-548-3232

Auto attendant: 613-549-6666

Toll free: 1-800-567-5722





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